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Vera Vesca Privacy Policy

Introduction

This Privacy Policy outlines Vera Vesca(" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at veravesca.com (" Site "), or otherwise share personal information with us (collectively: " Users ").

Grounds for data collection

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter " Personal Information ") is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

Online Sale, Shipping & Return Policy

If the customer is not satisfied with the merchandise purchased online, for any reason, they must contact Vera Vesca for return authorization instructions within 3 DAYS of the delivery of their online purchase. ***

The customer is required to pay all return charges, except in the instance of damage that occurred during shipment.

The refund of the original purchase will be for the amount of the merchandise only. Original shipping charges will not be refunded except in the case of product damage that occurred during shipment.

A refund or exchange will be issued only AFTER the merchandise is received by the originating Vera Vesca store. All merchandise MUST be returned exactly how they were purchased from us with no missing pieces. (dustbag, box, lock, key, etc.)

If your item is approved for return, the buyer will be refunded upon the receipt, processing, and inspection of the item. The item MUST be returned in the same, unused condition. The buyer is responsible for shipping the item back to us within 3 - 5 days after the request is approved by Vera Vesca.

Vera Vesca reserves the right to charge a 9% to 12% restocking fee and will apply to ALL items.

*** to the nature of our business and the products we sell, any item bought as a NEW is not subject to return or exchange for a refund under any condition.

Hot Stamping

Any item purchased with a personalized initial stamp can not be returned or exchanged.

Shipping:

Items are shipped via USPS, UPS, and FedEx. The buyer is responsible to provide an address that these carriers recognize as a deliverable address. Unfortunately, we have no control over shipment once a package departs Vera Vesca. If there are any issues with delivery for reasons out of our control (address provided to us is not accurate, issues within the shipping company, etc.) we are not responsible for shipping delays. We are not responsible for errors made by the shipping carrier, such as delayed items or lost packages. We are not responsible for delays in shipping due to acts of God that are out of our control, such as epic snowstorms, natural disasters, or any other extraordinary circumstance that causes unforeseen interference with carrier routes.

International Shipping Policy

We do not currently ship outside the United States

Order Tracking

Tracking number will be sent to your email used at checkout. Please note, tracking information is sent when the label is created. It may take 1-2 business days before the item is picked up and begins tracking.

Please note, we do not ship to PO Boxes. For security purposes, billing and shipping address must match at checkout.

Signature Required

All orders are defaulted to ship with signature required due to the value of our items. To request shipping without a signature required please waive the signature requirement. By waiving the signature, the buyer accepts the full financial responsibility for the item after the package leaves the Vera Vesca facility.

Additional Shipping Insurance Policy

Purchases from Vera Vesca are not covered with shipping insurance and Vera Vesca is not responsible for any item lost or damaged in transit by USPS, UPS, and FedEx. We are happy to offer you full shipping insurance at an additional cost through the carrier. We recommend additional mailing insurance on all items bought and or with any purchased from both payment plans and or items sold directly off our website at veravesca.com . Vera Vesca is not responsible for the replacement or refund of your item and will be at your cost of a replacement. By purchasing with Vera Vesca, without additional shipping coverage insurance, you are agreeing that you understand these terms listed above. The insurance we offer is through the carriers and is used in instances such as lost or damaged items during transit.

Lost or Damages

Vera Vesca LLC is not liable for any products lost or damaged during transit. If you received your order damaged. Please save all packaging material and damaged goods before filing a claim.

Returned Package

If a package comes back to Vera Vesca due to an incomplete address or buyer refusing a delivery. That return shipping is billed to the customer.

Vera Vesca reserves the right to charge a 8% to 10% fee and will apply to ALL items to cover payment processor fees.

We do not ship to PO. Box address or any business address. Is is to protect Vera Vesca, LLC against any attempt to commit FRAUD.

Any attempt to commit FRAUD, FRAUDULENT CLAIMS or any illegal business conduct will be prosecuted to the fullest extent of the local, state and federal law.

Vera Vesca, LLC reserves the right to collect payments associated with litigation by any possible means, including but not limited to criminal prosecution, civil lawsuit and collection.

What information we collect?

We collect two types of data and information from Users.

The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“ Non-personal Information ”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).

The second type of information Personal Information which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:

Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site.
Registration information: When you register to our Site you will be asked to provide us certain details such as: full name; e-mail or physical address, and other information.
we also collect information through cookies and similar technologies.

How do we receive information about you?

We receive your Personal Information from various sources:

When you voluntarily provide us your personal details in order to register on our Site;
When you use or access our Site in connection with your use of our services;
From third party providers, services and public registers (for example, traffic analytics vendors).

What information we sharing?

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We may use the information for the following:

Communicating with you – sending you notices regarding our services, providing you with technical information and responding to any customer service issue you may have;
To communicate with you and to keep you informed of our latest updates and services;
To serve you advertisements when you use our Site (see more under "Advertisements");
To market our websites and products (see more under "Marketing");
Conducting statistical and analytical purposes, intended to improve the Site.

In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.

In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third party providers, who may be located in different jurisdictions across the world, for any of the following purposes:

Hosting and operating our Site;
Providing you with our services, including providing a personalized display of our Site;
Storing and processing such information on our behalf;
Serving you with advertisements and assist us in evaluating the success of our advertising campaigns and help us retarget any of our users;
Providing you with marketing offers and promotional materials related to our Site and services;
Performing research, technical diagnostics or analytics;

We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

Retention

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations.

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy.

How do we safeguard your information?

We take great care in implementing and maintaining the security of the Site and your information. We employ industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorized use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy . Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

Transfer of data outside the EEA

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser).

You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Marketing

We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.

Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists.

Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

Corporate transaction

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Minors

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at veravesca7@gmail.com

California Proposition 65

California’s Proposition 65, also called the Safe Water Drinking Act and Toxic Enforcement Act is a right to know law enabling California residents to make informed decisions to protect themselves from chemicals known to cause cancer, birth defects, or other reproductive harm.

Vera Vesca has chosen to provide a warning based on our knowledge relating to the presence of one or more listed chemicals without attempting to evaluate the level of any exposure. The level of exposure for our products may be negligible or well within the “no significant risk level”. However, to uphold California residents right to make informed decisions, we have decided to place the following Proposition 65 warning on this product .

WARNING: This product can expose you to chemicals including lead, nickel or chrome, which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to: P65Warnings.ca.gov

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at veravesca7@gmail.com.

Last Modified 08/26/2023

Vera Vesca LLC is a IL Licensed Reseller

Vera Vesca , LLC is not affiliated with or employed by any of the brands mentioned, posted or listed. The trademarks and logos used in this website are owned by Vera Vesca and any unauthorized use of these trademarks by others is subject to action under federal and state trademark laws.